Virgin Voyages Begins Testing New Sailor App for Upcoming Cruises

Virgin Voyages has started beta testing a brand-new version of its onboard app, aiming to fix long-standing frustrations with the current version. While the full rollout was originally expected by the end of 2024, the updated app is now being tested on select sailings before its wider release.

Limited Beta Testing for iOS Users

One sailor booked on Scarlet Lady’s Eastern Caribbean Antilles sailing on February 22 has been invited to participate in the test. At this stage, the beta version is only available to iOS users and is accessible through TestFlight, Apple’s platform for testing pre-release apps.

TestFlight allows users to install and test apps before they are officially released. Those invited will receive an email with instructions to download TestFlight from the App Store, then install the beta version of the Virgin Voyages app. Participants can use the app as they normally would but are encouraged to report any issues, such as freezing, slow loading, or errors, directly through TestFlight.

What’s Changing in the New App?

Virgin Voyages has stated that while the new app will look “similar” to the current version, it is built on newer, more stable technology. This approach ensures an easier transition for users while delivering a smoother experience. The existing app has already seen improvements in recent months, including spa trial add-ons, updates to priority boarding times, and an improved dining reservation system.

However, this new version aims to address the app’s biggest complaints, particularly performance and reliability.

Full Email Invitation

Sailors on upcoming cruises should keep an eye on their inboxes, as Virgin Voyages may extend invitations to more sailors soon. The email invitation reads:

“We see you’re sailing soon and could use your help testing an updated version of our Sailor App. If you have a few minutes and are an Apple user, keep reading for more details. Sorry, Android users—your version is coming soon!

Sign up below to receive an invitation to join the Virgin Voyages for iOS Beta Program. Then, install the TestFlight app from the App Store on the iOS device that you’ll use for testing.

The beta version of our Sailor App looks similar to the current one, but we’re focused on delivering a faster, more stable experience. As you use it to book dining, Shore Things, and explore ship spaces, please report any issues—such as freezing, slow loading, errors, or typos—directly in the TestFlight app. We want your feedback!

We greatly appreciate your help in ensuring our new app is ready to launch soon and provides the best possible experience for our Sailors.” – Virgin Voyages Email

With this testing phase underway, Virgin Voyages is working to ensure the new app is ready for a full launch, offering a faster and more seamless experience for sailors in the future.

The app is expected to debut in the first half of 2025!