What are Diamonds?

Earn Diamonds Every Time You Sail Redeem for On Board Perks Get More From Your Voyage with VV Insider

Diamonds are our way of saying thank you. As part of the Red Diamond Club, you’ll earn Diamonds every time you book a Virgin Voyages sailing through VV Insider. These Diamonds can be exchanged for exclusive onboard Gifts. These are small tokens of appreciation to enhance your future voyages.

How Do I Earn Diamonds?

You earn 1 Diamond for every $600 (or currency equivalent) of qualifying final voyage fare only booked with VV Insider. Government taxes, port fees and pre-paid add-ons will not count toward the total.

When Do Diamonds Become Available?

Diamonds are available to use after your sailing. Before that, they’ll show as “upcoming” on your account.

Can I Use Diamonds Right Away?

Diamonds can only be redeemed once they become available and can only be applied to upcoming sailings, they can’t be used on your current sailing or any back to back sailing within the next 21 days.

What Can I Redeem Diamonds For?

Diamonds can be redeemed for onboard credit and add-on style Gifts to use on future sailings. The range of perks may expand in the future.

How Do I Redeem Diamonds?

Head directly to your Red Diamond Club account to redeem your diamonds.

How Many Diamonds Can I Use Per Cruise?

You can redeem up to $100 worth of Gifts per sailing. Requests are reviewed individually, and we’ll confirm eligibility with you directly.

New York to Bermuda (& Back)
New York to Bermuda (& Back)© Photo by Virgin Voyages

Do Diamonds Expire?

At the moment, Diamonds don’t expire. If that changes, we’ll give at least 30 days notice on our website.

Can I Share Or Gift My Diamonds?

Diamonds are linked to the lead sailor (sailor 1) on the booking and can’t be transferred or shared except in very limited situations where you’ve sailed multiple times with someone else through VV Insider and are now the lead sailor. We’ll look at each case individually and need confirmation from both parties to transfer.

What Happens If I Cancel Or Transfer My Booking?

If your booking is canceled, fully refunded, or moved to another agent before the sail date, the Diamonds linked to it will be removed.

How Do I Redeem Diamonds?

Just login to your account and select the option to redeem. To allow us time to add your Gift please sure you submit a request at least 21 days before your next cruise sets sail. We’ll confirm what’s possible and add it to your booking.

Full Terms and Conditions of the Diamonds programme can be found here.