Virgin Voyages Offers Support Amid Flight Disruptions
Virgin Voyages is providing future voyage credits and guidance for sailors affected by widespread flight cancellations across North America.
The Message from Virgin Voyages
We’ve Got You
Flight cancellations = uncertainty.
Who needs more stress before their vacation’s even started?
This isn’t what you signed up for or what you deserve, and it certainly isn’t your fault.
Virgin Voyages has always been for you. If your flight gets canceled and you can’t make your voyage, reach out to Sailor Services with your airline cancellation confirmation, we’ll grant you an immediate future voyage credit.
We can also help you navigate rebooking options to get you here.
What we can’t guarantee: no cancellations. What we can guarantee: we’ll take care of you. We can also guarantee – No Kids
When things get back to normal, we’ll be right here, ready to take you away from all of it. You’re definitely going to need it. The smiles are on us.
That’s a promise.
That’s our way.
Because it’s The Virgin Way.
Who It Applies To
The guidance applies to all Virgin Voyages guests, not only those who purchased air through Virgin Voyages. Guests must provide airline cancellation confirmation when they contact the line. It’s unclear when the offer will end.
What to do next
Anyone affected should contact Sailor Services as soon as possible using the normal support channels listed on Virgin Voyages’ help page.
