Service Venues On Board Scarlet, Valiant, Resilient and Brilliant Lady Ships

Chart Room

Deck 7

A transient customer services spot, you'll likely make your way here on your first day to book some activities not available on the app - like spa treatments. On port days this is often where you will find people to ask about excursions.

Get Lost - Future Voyage Sales

Deck 7

Service Shop

Virgin Voyage's name for future cruise bookings, here is where you can book your next cruise with Virgin or book a placeholder cruise to make sure you don't lose the option to take advantage of the on-board offers.

I.V.

Deck 4

Service Relaxation spot Unique activity Wellness

Originally designed to be a space to receive I.V. treatments like vitamin infusion it's now a service offered by The Tune Up on deck 15 - this may disappear from deck plans in the future.

Medical Center

Deck 4

Service

A well-appointed medical center with doctors and nurses capable of providing assistance for medical problems or emergencies at sea.

Sailor Services

Deck 5

Service

Virgin Voyages®' answer to the traditional 'Guest Services' desk you would see in the atrium of most other cruise lines - Virgin's Sailor Services is a more casual walk-up space to ask questions and seek assistance during your voyage.

Tender Boarding Area

Deck 4

Service

Here is where you will get on and off the ship at most ports. Whether you're walking straight off into the port on a ramp or boarding a tender boat to take you to the dock on a short boat trip.

The Den / 'WPT at Sea' Poker Room

Deck 6

Service Unique activity

A large corporate area that is available to rent out on request. On the Scarlet Lady this area has been transformed into a WPT Poker Room for tournament play.

The Scene

Deck 15

Service Relaxation spot

Tucked away from the bustling excitement on board Virgin Voyages, The Scene is a 'flexible event space' onboard the ship that can be rented for corporate events or used for quiet relaxation if not in use.

The Smoking Room

Deck 6

Service Relaxation spot

A little sanctuary for smokers and their passive friends! The Smoking Room has a handful of slot machines and plenty of seating. A place to check for missing members of your group if they vanish from The Manor later in the night.