Spending On Board
All transactions on board will be purchased with your ‘wearable’ band. Cash, Visa, AMEX, Discover or MasterCard are supported.
Pre-Sail Check in
Before boarding you can specify a number of payment methods for spending on board. You can use a credit/debit card, cash deposit or let someone else foot the bill via the Virgin Voyages app. To setup your account before boarding go to the Virgin Voyages app > Check in > Payment method.
Spending Onboard
Your account can be loaded with Cash (US Dollars), Visa (Debit/Credit), MasterCard (Debit/Credit), Discover and American Express. Sailors may incur foreign transaction fees by their credit card company.
The onboard currency is USD regardless of where in the world the ship is based. Any available credit from Sailor Loot or Bar Tab (if relevant) will be used before your chosen method of payment.
To spend on board crew will ask for your Wristband to be scanned on their phone/reader or they may charge it directly using your room number. The only place on board that accepts cash is the Casino. It is worth keeping up to date with your Folio in the Virgin Voyages app to make sure charges are correct in the Account section.
Cash/Card Hold Deposits
If you choose to pay using cash you will need to provide Virgin with a $200 USD deposit, this will be returned at the end of the cruise if you do not spend that amount.
If you choose to pay using your card then an authorization hold deposit of $250 is applied, this is returned within a few days to your card if you do not spend that amount.
If you spend over your deposit amount a new deposit of the same amount will be taken.
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