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Spending On Board

All transactions on board will be purchased with your ‘wearable’ band. Cash, Visa, AMEX, Discover or MasterCard are supported.

3 wearable sailor bands made of thin top with an anchor shaped clasp
The 'Wearable' band on board used for purchases, check-in etc © Photo by Virgin Voyages®

Pre-Sail Check in

Before boarding you can specify a number of payment methods for spending on board. You can use a credit/debit card, cash deposit or let someone else foot the bill via the Virgin Voyages app. To setup your account before boarding go to the Virgin Voyages app > Check in > Payment method.

Spending Onboard

Your account can be loaded with Cash (US Dollars), Visa, MasterCard, Discover and American Express. Sailors may incur foreign transaction fees by their credit card company.

The onboard currency is USD regardless of where in the world the ship is based. Any available credit from Sailor Loot or Bar Tab (if relevant) will be used before your chosen method of payment.

To spend on board crew will ask for your Wristband to be scanned on their phone/reader or they may charge it directly using your room number. The only place on board that accepts cash is the casino.. It is worth keeping up to date with your Folio to make sure charges are correct in the Account section.

Cash Deposits

If you choose to pay using cash you will need to provide Virgin with a $200 deposit, this will be returned at the end of the cruise if you do not spend that amount.

If you choose to pay using your card then a deposit of $250 is applied, this is returned at the end of your cruise if you do not spend that amount.

About the author

Co-Founder and Editor. An iOS developer and writer with a passion for theme parks and extensive cruise experience, blending technical know how with a love for Virgin Voyages nearing 15 sailings around the world.

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28 Comments

  1. Andrea says:

    Does Virgin Voyages accept Virgin Experience gift cards as payment towards a cruise?

    1. VV Insider says:

      Hi Andrea they don’t at this time, Virgin Voyages isn’t actually a fully owned Virgin property.

  2. Zena Siviter says:

    Can you use a revolut card ?

    1. VV Insider says:

      Hi Zena, yes this should work

  3. Sarah says:

    Hi we are two in cabin I’m paying via master debit card and other cabin mate paying cash. Do I pay a 250usd hold on my card and he will pay a 200usd cash when boards the ship for the holding deposit? Is it per person? If he spends more does he have to keep adding to his account cash or just gets a bill at end of cruise minus his 200 if he spends that?

    Also is there a way to keep the app passengers seperate in a cabin so can’t edit each other’s details?

    Thanks.

    1. VV Insider says:

      Hi Sarah, if you link your accounts together you’d have one deposit, if they aren’t you’d need to have two deposits.

      Your cabin mate would need to keep adding more on they’ll cut off your ability to charge otherwise.

      You can always edit your cabin mates in the app you can’t change this.

  4. Sharon Olliver says:

    Can you please clarify: Does paying your account at cruise end, have to be either credit card OR cash? Can it be a mixture of the two? We will probably also be purchasing a Bar Tab

    1. VV Insider says:

      Hi Sharon. You can add cash onto your account at anytime to also pay towards the balance. Your Bar Tab is always used first for drinks.

      1. Sharon Olliver says:

        Great, Thank you. Could we then stipulate which one of the payment types the $200/$250 deposit would be against?

        1. VV Insider says:

          Hi Sharon. For that you’d need to have a card or cash account can’t mix and match. We always suggest card anyway as it’s easier.

  5. Mary Kaitse says:

    Hello.
    I have a question about the authorisation taken on the credit card. On a couple of chats have stated that if you have a bar tab, a hold of $250 on your credit card it not necessary, is that correct.
    Kind regards
    Mary.

    1. VV Insider says:

      As you’re still able to make other purchases they will likely still take the hold.

  6. Paul wilson says:

    We have a Amex card if we used it what charges or
    use the card for that deposit

    1. VV Insider says:

      Hi Paul, Virgin Voyages accepts AMEX but depending on your card you could be charged a transaction fee since the ship is in US dollars.

  7. Shell says:

    Hello, thank you for your time.
    So if there is a couple in one cabin and we get the $300 drinks tab, can both of our bracelets be linked to the one bar tab?
    TIA

    1. VV Insider says:

      Yes you can link bar tabs together at sailor services on board or by selecting “foot the bill” in the check in section on the app

  8. Janice Carroll says:

    I have a debit card loaded with US $$ is this acceptable for my onboard account? Having just been refused on Cunard I’m interested to see if this works.

    1. VV Insider says:

      Yes that should be fine just keep in mind the $250 deposit as that will also stack if you go over $250 so they’d hold another $250!

  9. Diane says:

    Hi, we are two in one cabin, if I choose the USD (cash) option, can just one of us deposit the USD $200 on one wrist band or is it USD $200 per person?

    1. VV Insider says:

      Hi Diane, yes if you share the bill between eachother you could do one deposit. You’d select the “footing the bill” option when checking in on the Virgin Voyages app

  10. Nic says:

    So $200 USD cash deposit. How do you give it to them as a deposit? Do you transfer it onto your account via customer service desk or is there a direct deposit option onboard? Or are you literally handing over $200 USD in notes? And then you get physical notes back? Thanks

    1. VV Insider says:

      Hi Nic, if you choose not to use card then you’d hand over $200 USD notes or equivalent currency (keep in mind it’ll be returned as USD at the end of your cruise) at Sailor Services.

  11. mick hearne says:

    so when on board i can pay $200 Aust in cash for extras and if not used just make sure i collect unused $s before leaving the ship , i already have a $600 bar tab ?

    1. VV Insider says:

      Hey Mick, you’d be best to put in USD cash, Aussie dollar they’d convert to USD I believe and can only give USD back out. A fee free credit card is the best shout as you’d get the market rate.

      1. AngieB says:

        I have a fee free debit card, would I still get the market rate?

        1. VV Insider says:

          Yes Virgin Voyages will charge in USD to your card and you’d get what the rate on the card is.

  12. Mary Remnant says:

    On your app how do I pay money towards my future cruise

    1. Hi Mary, you can contact Virgin Voyages directly https://www.virginvoyages.com/contact

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