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Wi-Fi Internet Access & Remote Working

With multiple Wi-Fi tiers on offer, Virgin Voyages has options for everyone including workers. This guide covers the costs, speed & availability.

This guide was updated on 30 October 2025 by Rob Sammons. If you spot any errors, let us know.

A person working on a laptop and phone using Wi-Fi © Photo by Austin Distel

Virgin Voyages includes Wi-Fi on every voyage, but the tier you receive depends on your VoyageFair choice, suite, or if you are sailing on a legacy booking made before October 7, 2025. This guide explains what’s included and how to upgrade if you need more.

Note: This information is designed as a guide only and may change. For the most up to date restrictions to each tier please visit Sailor Services on Deck 5.

Wi-Fi Package Overview

Wi-Fi Tier	Included With	Number of Devices	Good For
Basic	Base Fare, Lock It In (Sea Terrace and below)	1 per sailor	Messaging, social media, browsing
Classic	Essential Fare, RockStar Quarters (including Lock It In), and all Legacy Fares	1 per sailor	Messaging, social media, browsing, audio calls
Premium	Premium Fare, Deep Blue Extras	2 per sailor (if pre-purchased or DBE), 1 per sailor onboard	Streaming, video calls, faster web access
Work From Sea	Mega RockStar Quarters (including Lock It In)	2 per sailor (if included), 1 per sailor onboard	VPN, meetings, fastest speeds

Basic Wi-Fi

Best for: Messaging, social media, and casual browsing.

Included with: Base Fare and Lock It In – after October 7, 2025 (Sea Terrace and below)

Number of connections: One device per sailor.

Classic Wi-Fi

Best for: Messaging, email, audio calling, and faster browsing. Not suitable for streaming or video calling.

Included with: Essential Fare, RockStar Quarters (including Lock It In), and all Legacy Fares booked before October 7, 2025

Number of connections: One device per sailor.

Premium Wi-Fi

Best for: Streaming, video calls, audio calls, and faster web access.

Included with: Premium Fare, Deep Blue Extras (Sailing Club Tier)

Number of connections: One device per sailor (up to two devices if pre-purchased or with Deep Blue Extras).

Price:

$30/day On Board Voyage Pass (+$15 per device)
$30/day Pre-Purchase Voyage Pass (includes 2 devices)
$40/day 24hr Pass

Work From Sea Wi-Fi

Best for: Streaming, video calls, VPN access, and virtual meetings.

Included with: Mega RockStar Quarters (including Lock It In)

Number of connections: Two devices if included, one device if purchased onboard (two devices upgraded option for Deep Blue Extras).

Price:

$50/day Voyage Pass (+$25 per device)
- Pre-Purchase pass option coming soon
$60/day 24hr Pass
Deep Blue Extras upgrade: $30/day for Full Voyage Pass only (2 devices). There is no single day upgrade pass.

Virgin Voyages uses Starlink satellites for fast and reliable internet at sea© Photo by SpaceX

Wi-Fi Availability & Speed

Virgin Voyages uses the Starlink system for satellite connectivity, ensuring a decent speed. Ports visited connect directly to land towers for enhanced performance.

Bandwidth is linked to each package depending on the region and overall capacity of the network. Some users have reported variations in performance so use the below as rough estimate..

Wi-Fi Tier	Relative Speed	Approximate Speed
Work From Sea	2x faster than Premium	~10 Mbps down / 5 Mbps up
Premium	2x faster than Classic	~5 Mbps down / 2 Mbps up
Classic	2x faster than Basic	~2 Mbps down / 1 Mbps up
Basic	Entry level	~1 Mbps down / 0.5 Mbps up

Note: When sailing in select regions you may have limited availability, it is worth checking the availability map for additional regions that Virgin Voyages may sail in.

The Grounds Club coffee bar is a popular remote working destination for sailors© Photo by Virgin Voyages®

Using the Wi-Fi On Board

Connecting to the Wi-Fi

Getting online while you’re on board is straightforward, but here’s what to do:

First, switch your device to airplane mode.
Open your Wi-Fi settings and connect to the network named “VirginVoyages-SailorWiFi”.
When prompted, type in your cabin number (with the deck and letter) and your date of birth using the MM/DD/YYYY format.
If nothing pops up automatically, go to https://wifi-vv.com in your browser to continue.
From there, pick the internet package that works best for your trip.

Switching Devices

You can switch devices at any time if you want to connect something else, like a tablet, when using a single device slot. This applies to all sailor accounts, so one person could buy Premium and share it between two devices under their name. Watches don’t count toward the limit since they connect through your phone.

Work from your hammock© Photo by Virgin Voyages

Messaging On Board

You can message Sailor Services in the Virgin Voyages app and other connected sailors within the contacts section of the app. It’s advised to use messaging systems like iMessage, WhatsApp, or Facebook Messenger over the Wi-Fi. Apps requiring GPS, such as some dating apps, may not work as expected and are best used at port.

Avoid SMS or standard phone calls due to potential high costs when the ‘Cellular at Sea’ network is active.

Remote Work on Board

Virgin Voyages has become a popular working destination, with some sailors spending months on board for work.

To get the best remote working experience, you’ll need to purchase the Work from Sea package, as Zoom, Google Meet, and similar services may require this tier.

VPNs are supported only in the Work from Sea tier for remote work. However, they must be disabled to use the Virgin Voyages app, which relies on access to onboard servers.