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Wi-Fi Internet Access & Remote Working

With both basic and premium Wi-Fi tiers on offer, Virgin Voyages has become a popular remote working destination. This guide covers the costs, speed and availability.

This guide was last updated on 29 April 2025 by Rob Sammons. If you spot any errors or missing information, please let us know.

A person working on a laptop and phone using Wi-Fi © Photo by Austin Distel

Virgin Voyages is one of the few larger cruise lines to offer inclusive Wi-Fi internet access on board for one device, making it a good choice for those seeking to stay connected during their cruise. This guide covers both the free option and the additional charge for Wi-Fi Options.

Note: This information is designed as a guide only and may change. For the most up to date restrictions to each tier please visit Sailor Services on Deck 5.

Wi-Fi Package Overview

Wi-Fi Tier	Cost	Suitable For
Classic Wi-Fi (Included)	Free for all	Messaging, calling, and web browsing (no streaming or video)
Premium Wi-Fi (Upgradable)	From $30/day	Streaming and basic video calling
Work From Sea Wi-Fi (Top Tier)	From $50/day	The fastest internet (ideal for virtual meetings and VPN access)

Classic Wi-Fi

Best for: Browsing, messaging, and light work.

Price

Included at no extra cost with every voyage.

Number of Connections

One device per sailor.

Premium Wi-Fi

Best for: Everything from Classic Wi-Fi, plus audio streaming, video streaming, and basic video calling (FaceTime, WhatsApp). Work-related video calling is not supported. Also unlocks access to more websites.

Price

$40/day for a 24-hour Pass, plus $15 for each additional device.
$30/day for a Voyage Pass (applies to remaining days of the cruise from time of purchase), plus $15/day for each additional device.
Voyage Passes can be purchased in advance through the Virgin Voyages app and include two devices.

Number of Connections:

Standard Sailors: One device included; additional devices can be added for a reduced rate.
Deep Blue Extras Sailors/485c/Pre-Sail Purchase: You can connect up to two devices per sailor (e.g., tablet and phone).

Work from Sea Wi-Fi

Best for: Everything from Premium Wi-Fi, plus online gaming, work-related video calls (Zoom, Google Meet, etc.), and VPN access.

Note: This tier cannot be pre-purchased.

Price

$60/day for a 24-hour Pass, plus $50 for each additional device.
$50/day for a Voyage Pass (applies to remaining days of the cruise from time of purchase), plus $50/day for each additional device.

Number of Connections:

Standard Sailors: One device included; additional devices can be added for a reduced rate.
Deep Blue Extras Sailors/485c/Pre-Sail Purchase (Premium): You can connect up to two devices per sailor (e.g., tablet and phone). No additional discount is offered at this time for upgrading.
Mega Rockstars: Work from Sea Wi-Fi comes included with your suite for two devices.

Switching Devices

You can switch devices at any time if you need to connect another device. Watches don’t count towards the limit as they connect via your phone.

Virgin Voyages uses Starlink satellites for fast and reliable internet at sea© Photo by SpaceX

Wi-Fi Availability & Speed

Virgin Voyages uses the Starlink system for satellite connectivity, ensuring a decent speed. Ports visited connect directly to land towers for enhanced performance.

Bandwidth is linked to each package depending on the region and overall capacity of the network. Some users have reported variations in performance.

Work From Sea (5x Faster than Classic Wi-Fi): Around 10mbps down, 5mbps up.
Premium Wi-Fi (2x Faster than Classic Wi-Fi): Around 5mbps down, 2mbps up.
Classic Wi-Fi: Around 2mbps down, 1mbps up.

Note: When sailing in select regions you may have limited availability, it is worth checking the availability map for additional regions that Virgin Voyages may sail in.

The Grounds Club coffee bar is a popular remote working destination for sailors© Photo by Virgin Voyages®

Using the Wi-Fi On Board

Connecting to the Wi-Fi

Getting online while you’re on board is straightforward, but here’s what to do:

First, switch your device to airplane mode.
Open your Wi-Fi settings and connect to the network named “VirginVoyages-SailorWiFi”.
When prompted, type in your cabin number (with the deck and letter) and your date of birth using the MM/DD/YYYY format.
If nothing pops up automatically, go to https://wifi-vv.com in your browser to continue.
From there, pick the internet package that works best for your trip.

Messaging On Board

You can message Sailor Services in the Virgin Voyages app and other connected sailors within the contacts section of the app. It’s advised to use messaging systems like iMessage, WhatsApp, or Facebook Messenger over the Wi-Fi. Apps requiring GPS, such as some dating apps, may not work as expected and are best used at port.

Avoid SMS or standard phone calls due to potential high costs when the ‘Cellular at Sea’ network is active.

Remote Work on Board

Virgin Voyages has become a popular working destination, with some sailors spending months on board for work.

To get the best remote working experience, you’ll need to purchase the Work from Sea package, as Zoom, Google Meet, and similar services may require this tier.

VPNs are supported only in the Work from Sea tier for remote work. However, they must be disabled to use the Virgin Voyages app, which relies on access to onboard servers.